Support Skills

Accessing and Sharing Information
Active Listening Skills
Administrating of Medication (Storage, Administration, Disposal & Recording)
Advocacy for Support Workers
Aggression & Violence
Anger Management
Anger Management (Young People)
Appraisal for Appraisees
Appropriate Adults
Assertiveness for Men
Assertiveness for Women
Assertiveness Skills
Bereavement & Loss
Boundaries & Good Practice
Care Act (Half Day)
Care Act (1 Day)
Care and Support Planning
Care and Support Planning Advanced
Care and Support Planning (Half Day)
Care and Support Planning (Risk Assessment)
Case Recording
Case Recording for Social Workers & Managers
Challenging Behaviour
Challenging Behaviour (Learning Disability)
Complaints Procedure
Confidence Building
COSHH & Infection Control
Creative Group Work
Customer Care (Generic)
Customer Care in Health & Social Care
Data Protection, Confidentiality & GDPR
Death, Dying & Bereavement
Diabetes & Nutrition
Dignity in Care (Advanced)
Dignity in Care Awareness
Diversity - Supporting Service Users
Diversity - Working with People of Diverse Cultural Backgrounds
Domestic Abuse
Effective Communication Skills
Epilepsy - Good Practice
Equality, Diversity for Care/Support Staff
Falls Prevention
Fire, Home & Personal Safety
Getting the Relationship Right - with your Home Carer
Good Practice for Home Carers
Healthy Living
HIV & AIDS Awareness
Infection Control
Infection Control (Half Day)
Key Working
Key Working & Support Planning
Lone Working & Personal Safety
Managing Aggression
Managing Care & Support Plans
Mediation & Conflict Management
Medication Administration (Storage, Administration, Disposal and Recording)
Medication Administration - Half Day (Refresher)
Mental Capacity Act & Deprivation of Liberty Safeguards
Mental Capacity Act including DoLS for Social Workers/Senior Practitioners
Minute Taking
Motivational Interviewing
National Eligibility Framework
Needs Assessment
Negotiating Skills
Personal Safety
Person Centred Planning
Person Centred Risk Assessment
Positive Communication Skills
Pressure Care and Prevention of Pressure Sores
Promoting Resilience in Young People
Receiving Supervision
Recording Skills for Social Workers and Managers
Relationships with Service Users
Report Writing and Record Keeping
Resistance & Low Motivation
Responding to a Health Emergency
Risk Assessment (Mental Health)
Risk Assessment (Service User)
Role of the Support Worker (Professional Boundaries)
Safeguarding Adults & the Care Act 2014
Sexuality & Learning Disabilities
Sexuality & Personal Relationships
Sexuality - Working Positively with Difference
So you think you want to be a Manager?
Staff Representative & Consultation Skills
Suicide and Self-Harm
Suicide and Self Harm (Advanced)
Support and Care Planning
Support and Care Planning Advanced
Support and Care Planning (Half Day)
Support and Care Planning (Risk Assessment)
Support Planning
Supporting People at the End of Life
Time Management & Stress
Violence & Aggression
Well-Being & Healthy Lifestyles
Women’s Health
Working with Couples
Working with Families of Service Users
Working With People with Diverse Cultural Backgrounds
Working with Perpetrators (Service users)
Young People and Anger Management