Assertive Management
Assertiveness for Men
Assertiveness for Women
Bribery Act
Building Positive Relationships
Care Act (Half Day)
Care Act (1 Day)
Case Recording
Case Recording for Social Workers & Managers
Chairing Meetings and Reviews
Chairing Safeguarding Meetings & Reviews
Communicating Effectively Building Positive Relationships - for Managers
Conflict Management and Mediation
Constructive Conversations
Customer Care (Generic)
Customer Care (Managers)
Data Protection, Confidentiality & GDPR
Disciplinary, Grievance & Investigation
Effective Delegation
Employment and Learning Disabilities
Employment Contracts: Meeting Expectations
Equality & Diversity for Interviewers
Equality & Diversity for Managers
Group Supervision
Group Work
Health & Safety Risk Assessment
Information Sharing and Confidentiality
Interviewing Skills
Management & Leadership - Introduction
Management Committee (Introduction)
Management Skills Improver
Manager as a Coach
Managing across Professional Boundaries
Managing Appraisals
Managing Attendance
Managing Budgets for the first time
Managing Care & Support Plans
Managing Change
Managing Difficult Teams
Managing Performance
Managing Person Centred Practice
Managing your own Stress - for Managers
Mediation & Conflict Management
Mental Capacity Act and Deprivation of Liberty Safeguards
Mental Capacity Act including DoLS for Social Workers/Senior Practitioners
Minute Taking
Motivating your Team
National Eligibility Framework
Negotiating Skills
Public Speaking Skills
Quality Assurance
Receiving Supervision
Recording Skills for Social Workers and Managers
Recruitment & Selection
Recruiting & Retaining Volunteers
Reflective Practitioner
Relationships with NLP Improver
Report Writing and Record Keeping
Report Writing for Managers
Retaining Staff
Safeguarding Adults Managing Enquiries
Self Management
Skilled Interviewee
So you think you want to be a Manager?
Staff Consultation & Influencing Skills
Staff Wellbeing
Supervising Pairs
Supervising Volunteers
Supervision Advanced
Supervison Coaching and Performance
Supervision Foundation
Supervision Intermediate
Team Building
Team Working
Training & Presentation Skills
Training the Trainer in the Mental Capacity Act