Course Profile

Course Profile: Time Management (1 Day)
Poor time management can lead to stress and stress can lead to poor time management. Often staff get trapped in this inefficient and very uncomfortable cycle, affecting their performance and impacting on the work lives of others and ultimately the wellbeing of customers. This course aims to map out causation of stress and poor time management, link the two and help learners develop strategies to becoming more effective in their work roles.
The course is informed by a range of time management resources as well as the HSE Management Standards, the Health & Safety at Work etc. Act (1974) Sections 2, 3, 7, the Management of Health & Safety at Work Regulations (1999) Section 3 and Employment Law, i.e. Contractual obligations, the Employers Responsibilities & Duty of Care. The course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting Wellbeing and Personalisation).
The course provides some knowledge for
NHS KSF:  Core 3.1, 4.1, 5.1
Care Certificate: Standards 1, 3 and 13
MIS (2012): 1.1.1, 1.3.1
QCF: HSC 025, HSC 027, HSC 037
The course is designed for staff working at all levels in a variety of roles and in diverse settings. The course will help organisations meet the CQC Fundamental Standards.

Learning outcomes

By the end of the course learners should understand:

  • What is time management
  • The main components of time management, including thinking, planning, setting goals, negotiating and communicating with others, organising and scheduling, prioritising, allocating and delegating, monitoring and reviewing
  • What do we need to consider when planning our time
  • What is and how to use a time management inventory
  • Common time stealers, including procrastination
  • Effective To Do lists
  • Prioritising and categorising tasks
  • What is assertiveness and how assertiveness is necessary to manage our time effectively
  • 6 stages of saying NO
  • Trusting and delegating, the delegating process, why we don’t delegate and tasks to be delegated
  • Characteristics of an effective time manager
  • Managing meetings, phone calls, interruptions, paperwork and the ‘desk’ effectively
  • Using technology proactively and effectively
  • Techniques for setting priorities including Task List, ABC Analysis, Perato Analysis, Fit technique, Eisenhower method
  • Resistors and drivers to time management
Training methods utilised include: Tutor presentations, Small and large group work, Problem solving, Practical exercises, Quiz, Handouts, PowerPoint, Chalk & Talk