Course Profile

Course Profile:

Supporting People at the End of Life

(1 Day)
Death is one area of the life process that support staff care often find very frightening; sometimes resulting in unhelpful and potentially distressing support being provided for the service user nearing the end of life.
This course aims to help participants understand the factors that are likely to be supportive and appropriate for someone in the final phases of their life; how to respond to very particular needs and how to look after themselves and fellow workers during what could a be an extremely sad and stressful experience.

The course is informed by the Code of Practice for Social Care Workers, Elizabeth Kubler-Ross, RCN, ‘Competence and principles for the end of life’ (DoH), the Dignity Campaign, Mental Capacity Act (2005) and AGE UK.
The course provides some knowledge for
CIS: 1.1; 1.3; 3.1; 7.1; 7.2; 7.6
QCF: HSC 026; SHC 021; HSC2012; HSC3035
The course is designed for health and social care workers in all contexts.
The course will assist the organisation to deliver CQC Outcomes 1, 3 & 4.
Learning outcomes

By the end of the course learners should understand:

• What it might be like to be in the final stages of life
• The challenge for worker to empathise with an experience they have not had
• How this stage of life is regarded within a diverse range of cultures and religions
• The work of Elizabeth Kubler Ross and other models
• Applying the Principles of Good Practice: Dignity, Respect, Privacy & Choice
• The various roles and responsibilities and the limitations of the role of the support worker
• Defining the needs: Physical, Social, Psychological & Spiritual
• Designing a care plan for this phase of life and working with changing need
• How to work in a Person Centred way
• How to respond to distress and when this becomes incompatible with the role
• How to ensure that support is individualised and takes account of:
  Culture, Religion, Sexuality, Ethnicity etc
• Practical help that might be given and how to do this in a way that affords maximum comfort
• The support that others might require during the terminal stages of someone’s life
• What to do when the person cannot involve themselves in their care or make choices
• What would be required of the worker after a death from a specific cultural and religious viewpoint
• What can we learn from the hospice movement
• The importance of a team approach
• The need to take care of ourselves and avoid burnout
Training methods utilised include Tutor presentations, PowerPoint, Handouts, Small and larger Group Work, Chalk & Talk, Ideas Shower, Practice examples