The course is informed by the organisationís policies & the Code of Practice for Social Care Workers.
The course provides some knowledge for
NHS KSF: HWB2.2, HWB4.2, HWB5.2
CIS: 5.2, 7.1, 7.2, 7.4, 7.5
QCF: HSC026, 2013, 2031, 3020
The course is designed for front line staff
working in a variety of Health & Social Care settings.
The course will assist the organisation to deliver CQC Outcome 1, 2 & 4.
By the end of the course learners should understand:
• What a Support Plan is and why they are necessary
• What is meant by ‘Human need’
• The 5 stage model of Support Plans
• The advantages and disadvantages of Support Planning; overcoming the disadvantages
• How a Support Plan could be inappropriately used to exercise staff control
• Avoiding oppressive and disempowering plans: Supervision, Team input, Policies, Advocacy etc.
• What is meant by Assessment and the different ways that we can assess
• How to maximise service user input and control
• What the skills are that a worker needs to make an effective Assessment
• What skills are required for effective 1-1 interactions (This is very limited on the one day course)
• How to conduct a formal Assessment interview and less formal methods
• What is meant by ‘Goal setting’ and the SMARTER goal model
• What to do when a service user’s goal seems unrealistic or does not wish or cannot set goals
• How to plan effectively
• The common problems that tend to emerge when planning e.g. Team resistance, Lack of resources
• Good practice when Implementing a Plan and the importance of multi-agency input
• Different was to Evaluate the Support Plan/outcomes:
- How to make this a positive experience for the service user
• Getting away from success and failure – the fluidity of the 5 stage model
|Training methods utilised include Tutor presentations, PowerPoint, Large Group Work, Practical sessions, Handouts, Chalk & Talk, Small Group Work, Quiz, Practice examples.|