Course Profile

Course Profile: Support Planning (1-2 Days)
This course aims to provide the skills and knowledge for learners to construct the five stage model of support plans. Each stage is explored in terms of good practice issues, essential skills for workers, potential challenges and Person Centred approaches. Throughout the course participants are invited to consider the Support Planning process from a variety of perspectives, especially that of the service user and the link to Person Centred Risk Plans.
The course is informed by the organisationís policies & the Code of Practice for Social Care Workers.
The course provides some knowledge for
NHS KSF: HWB2.2, HWB4.2, HWB5.2
CIS: 5.2, 7.1, 7.2, 7.4, 7.5
QCF: HSC026, 2013, 2031, 3020
The course is designed for front line staff working in a variety of Health & Social Care settings.
The course will assist the organisation to deliver CQC Outcome 1, 2 & 4.
Learning outcomes

By the end of the course learners should understand:

• What a Support Plan is and why they are necessary
• What is meant by ‘Human need’
• The 5 stage model of Support Plans
• The advantages and disadvantages of Support Planning; overcoming the disadvantages
• How a Support Plan could be inappropriately used to exercise staff control
• Avoiding oppressive and disempowering plans: Supervision, Team input, Policies, Advocacy etc.
• What is meant by Assessment and the different ways that we can assess
• How to maximise service user input and control
• What the skills are that a worker needs to make an effective Assessment
• What skills are required for effective 1-1 interactions (This is very limited on the one day course)
• How to conduct a formal Assessment interview and less formal methods
• What is meant by ‘Goal setting’ and the SMARTER goal model
• What to do when a service user’s goal seems unrealistic or does not wish or cannot set goals
• How to plan effectively
• The common problems that tend to emerge when planning e.g. Team resistance, Lack of resources
• Good practice when Implementing a Plan and the importance of multi-agency input
• Different was to Evaluate the Support Plan/outcomes:
            - How to make this a positive experience for the service user
• Getting away from success and failure – the fluidity of the 5 stage model
Training methods utilised include Tutor presentations, PowerPoint, Large Group Work, Practical sessions, Handouts, Chalk & Talk, Small Group Work, Quiz, Practice examples.