Course Profile

Course Profile: Stress Management (Office Based) (1 Day)
All the stress management courses we provide are designed specifically for the particular group involved. We take into account the size of the group undertaking the training, the nature of the work they are involved in, the specific needs of the group and individuals and time allocated.

The course is informed by a range of stress and time management resources as well as the Health & Safety at Work Act (1974) Sections 2, 3, 7, the Management of Health & Safety at Work Regulations (1999) Section 3 and Employment Law, i.e. Contractual obligations, the Employers Responsibilities & Duty of Care.
The course is designed for personnel working at all levels in a variety of roles and diverse settings in Commerce, Industry and would also be suitable for teams in Law, Architecture etc.
Learning outcomes

By the end of the course learners should understand:

• What is meant by stress
• What causes stress and the physiology of stress
• How stress manifests: physically, psychologically & socially etc
• The effects of stress on work performance
• The effects on personal and professional relationships; particularly with colleagues & customers
• What is Burnout
• A Health & Safety perspective
• The individual’s and the employer’s responsibility
• The importance of healthy lifestyles
• Assertiveness: What is it and how Why Assertiveness can help
• A range of Assertiveness techniques
• The need to set realistic objectives
• How to respond positively to others’ criticism
• The need to shift the dependency on others for value strokes to self affirmation
• How confidence building can be helpful
• How to handle stress incl:
                     “Talking” support, Supervision, Relaxation, Time management, Modifying lifestyle, Leisure,
                     Confidence building, Looking after health, Sleep & Rest, Exercise, developing skills and resources etc.
Training methods utilised include Tutor presentations, Small and large group work, Problem solving, Practical exercises, Handouts, PowerPoint, Questionnaires, Chalk & Talk.