Course Profile

Course Profile:  Stress Management (1 Day)
All the stress management courses we provide are designed specifically for the particular group involved. We take into account the size of the group undertaking the training, the nature of the work they are involved in, the specific needs of the group and individuals and time allocated. The course is informed by a range of stress management resources as well as the HSE management standards, the Health & Safety at Work etc. Act (1974) Sections 2, 3, 7, the Management of Health & Safety at Work Regulations (1999) Section 3 and Employment Law, i.e. Contractual obligations, the Employers Responsibilities & Duty of Care. The course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting Wellbeing and Personalisation).
The course provides some knowledge for
NHS KSF:  Core 3.1, 4.1, 5.1
Care certificate: 1, 3 and 13 / MIS (2012): 1.3.1 QCF: HSC 025, HSC 027, HSC 037
The course is designed for staff working at all levels in a variety of roles and in diverse settings in Health & Social Care as well as other contexts e.g. Office based staff.

Learning outcomes

By the end of the course learners should understand:
  • What is meant by stress
  • What causes stress and the physiology of stress
  • How stress manifests: physically, psychologically & socially etc
  • The effects of stress on work performance and behavioural symptoms
  • The effects on personal and professional relationships; particularly on Adults receiving services
  • What is Burnout, including signs and symptoms
  • A Health & Safety perspective
  • The individual's and the employer's responsibility
  • The importance of healthy lifestyles
  • Assertiveness: What is it and how Why Assertiveness can help
  • A range of Assertiveness techniques
  • The need to set realistic objectives
  • How to respond positively to others' criticism
  • The need to shift the dependency on others for value strokes to self affirmation
  • How confidence building can be helpful
  • How to handle stress including "Talking" support, Supervision, Relaxation, Time management, Modifying lifestyle, Leisure, Confidence building, Looking after health, Sleep & Rest, Exercise, developing skills and resources etc.
Training methods utilised include: Tutor presentations, Small and large group work, Problem solving, Practical exercises, Handouts, PowerPoint, Questionnaires, Chalk & Talk.