Course Profile

Course Profile: Night Support – Mental Health (Min. 1 Day)
The course outlines the range of possible night care needs of service users and the essential skills and working methods that enable effective support. Participants will benefit from of an understanding of how to prioritise the competing tasks of night care work, how to utilise support plans, manage risk during the night and how to maximise good communication between night and day staff to provide the best possible coordinated service.
The course is informed by the Mental Health Foundation and the organisations Night and Lone Working policies. The course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting health and wellbeing).
The course provides some knowledge for
NHS KSF:  HWB5.2
Care Certificate: 1, 3, 5, 7, 9, 10, 13.213.4, 14
QCF: CMH302, HSC2012, 2013, 2030, 024, 025, 026, 027
The course is designed for night support workers who have completed Mental Health awareness training.
The course will help organisations to deliver the CQC Fundamental Standards
Learning outcomes

By the end of the course learners should understand:

  • The essential differences between night and day support objectives
  • What would be appropriate and effective responses to night care needs including distress
  • Responding to Hallucinations, Illusions, Delusions, Anxiety & Depression at night
  • The importance of the Support plan at night and how to use it in a Person Centred way
  • How to contribute toward the plan
  • The importance of the Risk Assessment at night-particularly regarding Suicide and Self-Harm
  • How to use and contribute towards the Risk Assessment taking Safeguarding issues into account
  • How to get the most from the night handover
  • How to handover to day support staff
  • How to prioritise competing needs and tasks during the night
  • The importance of effective record keeping
  • The key issues in lone working/co working
  • Appropriate boundaries– good practice at night
  • The range of typical needs and challenges there might be for service users at night
  • The potential fallout from poor boundaries
  • The organisational emergency procedures
  • How to ensure good communication to effect an overall coordinated service
  • The use of Supervision for the night support worker
  • The importance of looking after yourself – the physical and mental health needs of the night worker
Training methods utilised include: Tutor presentations, Small and large group work, Problem solving, Practical exercises, Handouts, Practice studies, PowerPoint, Chalk & Talk