Course Profile

Course Profile: Needs Assessment (1 Day)
Carrying out an assessment is such a very skilled activity; get it wrong and all the elements that flow from it will be out of kilter and minimise the potential for effective support. In former times, in the ‘we know it all culture’ staff could easily knock out assessments without having sophisticated skills, however, in today’s climate, staff need to not only deliver the required outcomes, but do so in  away that harmonises with Person Centred principles and Human Rights.
This course aims to provide learners with the skills to carry out Assessments in a variety of contexts.
The course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting health and wellbeing).
The course provides some knowledge for
NHS KSF Core 1.2; HWB2.2
Care cert: 1.4, 3.1, 4, 5, 6, 7
QCF: HSC 026; 028; 3020


The course is designed for care and support staff working in all settings. The course would also be useful for those without previous training, participating in Induction, wishing to refresh learning. The course benefits service users and others by ensuring that staff are suitably skilled.  The course will help organisations to meet CQC fundamental standards.
Learning outcomes

By the end of the course learners should understand:

  • What is Assessment & how it is shaped by the nature of the work being conducted
  • How Assessment fits into the Support Planning process incl. Person Centred Planning
  • The qualities, knowledge, skills and resources needed to facilitate an assessment
  • How our personal motivation & unconscious processes impact on Assessment outcomes
  • Issues of power, choice, control, misuse and abuse
  • How to make the experience a dignified and respectful experience for the service user
  • Confidentiality, access to information and Data Protection
  • Good practice incl. team issues, The use of Supervision, Recording & Diversity
  • How to engage-to establish a working alliance in the shortest time possible
  • Courtesy and boundary issues
  • Basic interviewing skills
  • How to approach the “resistant” service user
  • How to gain information: history, immediate & longer term need, risks
  • The need to develop Active Listening & interviewing skills
  • The need for objective and accurate recording*
  • Staying safe when working alone

  • * The depth of knowledge covered will be limited by time constraints on a one day course
    Training methods utilised include: Presentations, Role-play, Trust exercises , Word-storming, Feedback, Discussion, Tutor presentations, PowerPoint, Group work, Handouts