|Carrying out an assessment is such a very skilled activity; get it wrong and all the elements that flow from it will be out of kilter and minimise the potential for effective support. In former times, in the ‘we know it all culture’ staff could easily knock out assessments without having sophisticated skills, however, in today’s climate, staff need to not only deliver the required outcomes, but do so in away that harmonises with Person Centred principles and Human Rights.
This course aims to provide learners with the skills to carry out Assessments in a variety of contexts.
The course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting health and wellbeing).
|The course provides some knowledge for
NHS KSF Core 1.2; HWB2.2
Care cert: 1.4, 3.1, 4, 5, 6, 7
QCF: HSC 026; 028; 3020
The course is designed for care and support staff working in all settings. The course would also be useful for those without previous training, participating in Induction, wishing to refresh learning. The course benefits service users and others by ensuring that staff are suitably skilled. The course will help organisations to meet CQC fundamental standards.
By the end of the course learners
What is Assessment & how it is shaped by the nature of the work being conducted
How Assessment fits into the Support Planning process incl. Person Centred Planning
The qualities, knowledge, skills and resources needed to facilitate an assessment
How our personal motivation & unconscious processes impact on Assessment outcomes
Issues of power, choice, control, misuse and abuse
How to make the experience a dignified and respectful experience for the service user
Confidentiality, access to information and Data Protection
Good practice incl. team issues, The use of Supervision, Recording & Diversity
How to engage-to establish a working alliance in the shortest time possible
Courtesy and boundary issues
Basic interviewing skills
How to approach the “resistant” service user
How to gain information: history, immediate & longer term need, risks
The need to develop Active Listening & interviewing skills
The need for objective and accurate recording*
Staying safe when working alone
* The depth of knowledge covered will be limited by time constraints on a one day course
Training methods utilised include: Presentations, Role-play, Trust exercises , Word-storming, Feedback, Discussion, Tutor presentations, PowerPoint, Group work, Handouts