Course Profile

Course Profile: National Eligibility Framework
First Contact and Identifying Needs – Assessment and Eligibility
(1 Day)
This one day course has been designed to support social workers, care managers, OT’s, Care coordinators and any other Health or Social care workers involved in assessment or re-assessment of service users under the Care and Support Statutory Guidance issued under the Care Act 2014, to be conversant with the changes.

The Care Act 2014 introduces new guidance to replace Fair Access to Care Services (FACS) and replaces this with a National Eligibilty Criteria framework which will set a minimum threshold for people’s care and support needs which must be met by local authorities in all areas.

The assessment and eligibility process is one of the most important elements of the care and support system.  The assessment is one of the key interactions between a local authority and an individual, whether an adult need care or a carer.  The process must be person centred throughout, involving the person and supporting them to have choice and control.

The assessment process starts from when local authorities begin to collect information about the person and will be an integral part of the person’s journey through the care and support system as their needs change.  It should not just be seen as a gateway to care and support but should be a critical intervention in its own right which can help people to understand their situation and the needs they have, to reduce or delay the onset of greater needs and to access support when they require it.  It can also help people to understand their strengths and capabilities and the support available to them in the community and through other networks and services.
Learning outcomes

By the end of the course learners should understand:

  • An Introduction to the Care Act requirements regarding assessment and eligibility
  • The need for appropriate and proportionate and sometimes integrated assessments coordinated across agencies
  • Preventing needs from worsening through a proactive approach
  • Taking a holistic, strengths-based approach to ensure assessment builds on an individuals own capabilities and networks and ensuring people have access to advocacy where appropriate
  • Supporting a person’s involvement through a person centred approach ensuring that an assessment is geared to meeting their own identified outcomes to support their wellbeing.
  • Ensuring people have a clear care and support pathway following an assessment with measurable outcomes coordinated through services
  • An understanding of the need for appropriately trained workers to undertake the assessments with clear roles, responsibilities and expertise
  • A clearer understanding of the National Eligibility Framework and the essential domains and ensuring that there is clarity and consistency around local authorities determinations on eligibility
  • A clearer understanding of the National Carers’ Eligibility Framework and the consistency around local authorities determinations on eligibility
Training methods utilised include: Tutor presentation, PowerPoint, Group Exercises, Practice Scenarios, DVD, Action Plans