Course Profile

Course Profile: Motivational Interviewing (2 Days)
Motivational Interviewing has proved to be highly effective in working with clients to help them in the process of change.  Originally developed for clients with addiction issues, it is also applicable for any clients who wish or need to make changes in their life. The course aims to establish the skills a worker needs in order to communicate with people who are at various stages of the cycle of change and who may have complex needs.
Learners will understand the purpose and principles of Motivational Interviewing and how to use some of the techniques. The course is informed by Rogerian theory and work by Miller, Rollnick, Protashka and DiClemente. It is also set in the context of the Care Act 2014 and supports the Social Care Commitment.  It relates to the CQC Fundamental Standards.
The course provides some knowledge for
NHS KSF:  Core 1.4, HWB4.4
Care certificate: 3.5, 5, 6, 7.3, 7.4, 7.5, 7.6
QCF: HSC036, 31, ASM3
MIS 2012: 4.1
The course is designed for workers in Health & Social Care at all levels working with clients in the process of change.



Learning outcomes

By the end of the course learners should understand:

  • What is Motivational Interviewing and the key principles
  • How Motivational Interviewing differs from a more traditional approach
  • The Cycle of Change
  • What is meant by ‘Resistance’
  • How to work with ambivalence
  • How the theory can be useful in understanding the dynamic of change and the challenges to the service user
  • Holding boundaries and guarding against dependency/co-dependency
  • The limitations of the role and knowing when to refer on
  • The need for appropriate consultation and Supervision
  • The skills the worker needs in order to communicate effectively
  • The barriers to communication presented by the service user and by the worker
  • Relating MI to the Care Act 2014 in respect of well-being and prevention
Training methods utilised include: Tutor presentations, Small group work, Case studies, Word shower method, Plenary discussion, Role play, Video presentation, Handouts