Course Profile

Course Profile: Motivating Teams (1 Day)
This course is designed to give managers an opportunity to step outside of their day to day work and to reflect upon how their team is performing including what is working well, what they would like to change and to consider goals they might like to set themselves to more actively influence their team's performance. Drawing upon a variety of theories from a range of different approaches this course provides managers with practical ideas to assist them to achieve these goals. It is a highly experiential day designed to empower managers, to build confidence and, ultimately, to improve further the quality of service delivered.  The course is set in the context of the Care Act (2014), supports the Social Care Commitment and will help organisations meet the CQC Fundamental Standards.
The course provides some knowledge for
MIS: 3.2 Leading teams - Links to LMC core NOS A1.3, A1.4,B1.1, B1.2,B1.3
QCF: LM1C (Unit reference number: H/602/3171) Lead and Manage a Team within a Health and Social Care or Children and Young People’s Setting
QCF: LM1a (Unit reference: D/602/3170) Understand how to Manage a Team
The course is designed for Managers of services

Learning outcomes

By the end of the course learners should understand:

  • Describe what a team is
  • Understand two different approaches to motivation theory: content v process and consider the application in their service
  • Understand what employees expect of work (with reference to the psychological contract)
  • Understand what motivates them values elicitation, positive and negative driver
  • Recognise when people aren't motivated
  • Describe what they currently do to motivate their team
  • Be able to identify the principles of motivation and the myths
  • Describe what can be seen when teams aren't motivated
  • Rate the effectiveness of their team
  • Described what constitutes a culture
  • Appreciate how their leadership can influence team culture
  • What you can do to influence team culture
           Alignment to organisational goals
           The importance of managing the individual
           Standards and link to performance management; appraisal and supervision
           Goal setting - is the process more motivating than the end goal?
           The Losada Effect
  • Describe roles in teams and recognise the parts played by the staff in their team
  • Understand the stages of team development and where their team is
  • Appreciate the importance of adapting their communication style to suit the circumstances
Training methods utilised include: Experiential learning Assessments, Questionnaires, Small group exercises, Reflection, Questions/Answers and Discussion, Direct Teaching