Course Profile

Course Profile: Managing your own Stress - for Managers (1 Day)
Stress can have a very serious impact on work performance and hamper the effectiveness of a Manager. Indeed this can lead to serious ‘burn out’ and disastrous consequences for the individual and those around them. This course explores the notion of stress in the workplace and examines some of the current statistics that indicate the widespread nature of the condition.  The personal nature of stress will be examined as will causation and manifestations; management strategies will be recommended.   The course is informed by Health & Safety and Employment legislation, local policy and a range of stress related resources.
This course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting health and wellbeing)
The course provides some knowledge for
NHS KSF:  Core 3.3
QCF: HSC037

The course is designed for senior staff and managers working in all settings.
The course will support meeting the CQC Fundamental Standards.
Learning outcomes

By the end of the course learners should understand:

  • What is stress and 'burnout'
  • What is meant by positive stress
  • How widespread is unhealthy stress
  • What causes stress
  • The impact of stress: physically, psychologically, occupationally, socially etc.
  • How some organisations cultures can be 'stress cultures'
  • The effects on work performance and relationships with colleagues
  • The situations and triggers that can result in tension and stress within the workplace for all others
  • How stress can negatively affect performance in the workplace
  • Strategies to build defences to minimise its impact
  • The potential effects on service users and others
  • Develop a practical stress management plan to implement back in the workplace
  • The benefits of stress awareness within the workplace
  • The adoption of processes and systems that can monitor and minimise it
  • How stress can be managed and what you can do to manage your stress (to include):
    Health and lifestyle, assertiveness skills, time management, delegation, holding boundaries, the role of training and supervision, developing resources, time management etc
  • What should be expected of the line manager and what the organisation needs to offer
  • How to identify and support others' stress
  • The need to ask for help
  • Available resources and services
Training methods utilised include: Tutor presentation, Word shower method, PowerPoint, Role Play, Group Work, Chalk & Talk, Questionnaires,Relaxation exercises, Questionnaires, Handouts