Course Profile

Course Profile: Managing Person Centred Practice (1 Day)
There is no doubt that practice, in terms of dignity and respect for people with health, care and support needs has, over the past decade, improved. It would be wrong however, to assume that this is consistent. Recent reports evidence that there are a range of areas that require considerably more work to ensure that people receive the quality of services that they are entitled to. This course seeks to ensure that the concepts of Person Centred Principles and Practice are understood so as to ensure that staff are able to provide a service that is underpinned by dignity and respect.
The course is informed by Rogerian Theory and material from NICE, SCIE, DoH, bild, NAS, MIND and Dignity in Care. The course is set in the context of the Care Act (2014), supports the Social Care Commitment and will help organisations meet the CQC Fundamental Standards.
The course provides some knowledge for
NHS KSF: HWB4
QCF: HSCM1
MIS (2012): 4
The course is designed for senior staff and Managers in all Health and Social Care settings.


Learning outcomes

By the end of the course learners should understand:

  • The origin of the term 'Person Centred' and the core principles of Carl Rogers
  • Why we cannot provide a service based on a 'pure' Person Centred (Rogerian) model
  • How we can 'borrow' and adapt the principles to suit Health & Social Care contexts
  • The contemporary understanding of 'Person Centred' support, including the impact of the Care Act 2014 and the Personalisation principle
  • How does this relate to Person Centred Planning?
  • What people with health, care and support needs say about services in terms of dignity and respect: their key concerns in relation to their dignity of support
  • What staff say
  • The findings of recent research
  • Taking your team on board
  • The standards to set for your staff
  • The need to monitor standards and how
  • Positive Person-Centred Risk taking
  • Defining dignity in terms of quality of support and in relation to quality of life
  • The framework that dignity and respect underpin in regard to life experiences
  • The practical measures that a manager can introduce into the workplace
  • How to incorporate the principles of dignity and respect through Person Centred practice
Training methods utilised include: Presentations, Chalk & Talk, PowerPoint, Group work, Handouts, Tutor presentations