Course Profile

Course Profile: Equality & Diversity for Managers (Min. 1 Max. 2-3 Days)
Equality is no longer an aspiration but an expectation. The aims of this full-day course are to raise participants’ understanding of equality, diversity and human rights issues when managing a team; to support participants to understand the current legal and professional equality, diversity and human rights framework; and to develop participants’ understanding of equality, diversity and human rights issues when overseeing the provision of services.
The course is informed by the Equality Act 2010, the Code of Conduct for Healthcare Support Workers and Adults Social Care Workers in England (Skills for Care and Skills for Health, 2013) and the Human Rights Act 1998. The course is set in the context of the Care Act 2014 (promoting Wellbeing and Personalisation) and supports the Social Care Commitment.  
The course provides some knowledge for
Manager Induction Standards (2012): Standard 7 and 9
Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England): SHC 53 and SHC 52
The course is designed for any managers who wish to broaden their understanding of equality and diversity and become more effective at work. The course will help organisations meet the CQC Fundamental Standards.

Learning outcomes

By the end of the course learners should understand:

  • Why we need to address equality and diversity issues when holding managerial responsibilities
  • A range of concepts related to Equality, Diversity and Human Rights 
  • The groups of people who have traditionally been discriminated against and how discrimination may impact on a person
  • The rights and responsibilities of employees and people with care and support needs and how to implement those rights and responsibilities
  • The key points of the Equality Act 2010, including: the protected characteristics, the different forms of discrimination, the duty to make reasonable adjustments, how to use positive action, the objective justification test 
  • The Equality Act 2010 and the links to The Care Act 2014
  • The key elements of the participants’ organisation’s policy and what is expected from them
  • Why it is necessary to address equality and diversity issues when overseeing service delivery
  • Practices in social care that can discriminate and how service delivery should integrate equality and diversity issues
  • How to support workers to implement equality and diversity in relation to service delivery 
  • Best practice in relation to recruitment and when managing a team
  • How to promote an anti-discriminatory culture
  • Best practice in relation to managing equality-related conflict
  • Best practice to contribute to positive change
  • What actions to take if an employee says they’ve been discriminated against
  • Systems managers can use to reflect on their attitudes and practices 
  • How to access a range of sources of information, advice and support
Training methods: the course will provide maximum participation and will accommodate different learning styles. A selection of the following methods will be used: small group work and pair work, practice examples, thoughts shower, quiz, PowerPoint presentation, lecture, facilitated discussion, handouts and guidance documents