Course Profile

Course Profile: Death, Dying and Bereavement (1-2 Days)
The experience of death, dying and bereavement takes many forms and relates to different life experiences and attitudes. No matter what the source of the grief, whether it be anticipatory grief whilst a person is dying or post-death grief the experience has a tendency to run a familiar path. Research suggests that healthy grieving is when this path is sequentially followed and completed and that when this does not occur, ongoing distress and dysfunction follow. This course provides the awareness of the different reactions and losses involved and how service users can be supported through the process; when to refer on and to pre-empt more critical situations.

The course is informed by NICE guidelines and the organisation’s related policies. The course is informed by Elizabeth Kubler Ross and others, and various faith/religious influences. It is set in the context of the Care Act (2014), the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England (Skills for Care and Skills for Health, 2013), supports the Social Care Commitment and will help organisations meet the CQC Fundamental Standards.
The course provides some knowledge for
NHS KSF:  HWB1.2
The Care Certificate: 1.1d, 1.3, 1.4a, 5.2, 5.6, 5.7, 6, 7, 8
QCF: HSC 026; SHC 021; HSC2012; HSC3035
The course is designed for front line workers in all Health and Social Care settings.*


Learning outcomes

By the end of the course learners should understand:

  • Supporting people to cope with death and dying-the role of the Support Worker
  • The need for preparedness during dying process and following death
  • What is ‘bereavement and loss’ and the different losses experienced
  • How loss has been regarded, contemporary and diverse cultural expectations
  • The impact of bereavement and loss on the individual. Attitudes and reactions
  • The stages of grieving – different models
  • What is healthy and unhealthy grief and what this can lead to
  • The difference between grieving and clinical depression
  • What is meant by a ‘living bereavement’
  • How to help bereaved service users through the process, the limit of the support worker’s role
  • The practical requirements which follow a death which may include supporting people to access a funeral director, viewing a deceased persons body, contacting faith representatives, arranging a funeral and any other services the person may require e.g. florist, death announcement etc.
  • Other practical help such as contacting bank, pension fund, legal, next of kin, insurance etc.
  • The impact of a service user death – and unpredicted deaths, including suicide
  • Appropriate support for staff and the limitations. Ensuring safe practice
  • Living wills
  • Resources and help available
Training methods utilised include: Tutor presentations, Small and large group work, Problem solving, Practical exercises, Handouts, PowerPoint, Chalk & Talk.
This course is not suitable for staff that have recently experienced significant loss or have not resolved earlier grief reactions.