Course Profile

Course Profile: Confidence Building (Office Based) (1 Day)
Lack of confidence can inhibit people’s potential. This course, taking workshop form, explores the underpinning sources of lack of confidence. It aims to help participants examine the life experiences that possibly led to this lack of confidence and to facilitate learners examining a range of skills and strategies that will improve self esteem and confidence at work.

The course is informed by Assertive principles, Rogerian theory and Transactional Analysis.
The course is designed for personnel working at all levels in a variety of roles and diverse settings in Commerce, Industry and would also be suitable for teams in Law, Architecture etc.
Learning outcomes

By the end of the course learners should understand:

• What it means to be ‘assertive’
• The need for staff to be assertive in the workplace
• How confidence and positive self esteem help the service
• The potential consequences of lack of confidence, including the impact of non assertive behaviour on
  performance/competence and problem solving
• How lack of confidence impacts on relationships and safety
• What leads to some of us being under-confident. What were the influences?
• How negative experiences such as failure, knock one’s confidence
• Options for healing; what can be done to draw a line underneath the past and start anew
• How the environment can promote positive self esteem
• What can be done to develop confidence: e.g.
         - being valued
         - having a sense of potency
         - having responsibilities
etc.
• How services can help increase levels of confidence
• Different ways staff can promote a sense of worth and growth
Training methods utilised include theoretical presentation with experiential methods. Tutor presentations, PowerPoint, Chalk & talk, Small and larger Group work, Pairs work, Handouts, Feedback, Ideas shower