||Chairing Meetings & Reviews
|The effectiveness of chairing meetings can have a major impact on the quality of the content and outcomes. Not everyone is a ‘natural’ at chairing meetings; however there are basic skills that everyone can master to more effectively perform this task. This course aims to enable participants to plan and chair effective and well structured meetings and reviews.
The course is informed by a range of material including Assertiveness theory & techniques, creative thinking and problem solving tools and local policy. The course is set in the context of the Care Act (2014), supports the Social Care Commitment and will help organisations meet the CQC Fundamental Standards.
|The course provides some knowledge for
NHS KSF: Core 1.4
The course is designed for senior staff and managers working in Health, Social Care and Social Work in all settings.
The course can be adapted for other disciplines and work situations.
By the end of the course learners
- The role of the chair person
- The need to know the aims of the meeting
- How to decide on a particular type of meeting
- How to prepare for the meeting: Who will be there; Where it will take place; The time structureHospitality and practical arrangements, Communicating arrangements
- How to prepare an agenda
- How to organise the minute taking and the characteristics of this
- How to establish your position in the meeting; Being seen and heard
- How to organise introductions
- How to map out the agenda and indicate timings
- How to pace the meeting
- How to keep order assertively
- Ensuring that everyone has input and has been ‘heard’
- How to use paraphrasing and summaries
- How to ensure the that input has been clear: Reflections, positive enquiry
- How to deal with disruptive behaviour
- How to bring input to a close and move on-dealing with the dominant personality
- How to close a meeting
- The need to review the meeting and learn from the experience
Training methods utilised include: Small & large group work, Practice examples, Discussion, Tutor presentation, PowerPoint, Handouts, Simulated scenarios