Course Profile

Course Profile: Case Recording for Social Workers and Managers (1 Day)
This course aims to equip learners with the skills, knowledge and confidence to record clearly, accurately and in the appropriate formats and requirements of their agency. The course is set within the context of the need to ensure that there is a more consistent standard of recording within all services. Organisations need to develop recording to actively respond to the Government’s drive on minimising the use of jargon and the greater use of plain English, making records and reports more accessible to service users.

The course is informed by material from the HCPC standards for Social Workers and the organisation's related policy. This course is delivered in the context of The Care Act 2014.
The course provides some knowledge for
NHS KSF:  Core 1.4
MIS: 2
QCF: 4.1, 4.2, 4.3
The Care Certificate: Standards 6 & 14
The course is designed for social workers, senior practitioners and team managers.
The course will help organisations to meet CQC Fundamental Standards.

Learning outcomes

By the end of the course learners should understand:

  • The purpose and function of recording and how recording needs to be executed in a professional and systematic way
  • Where do the standards around case recording come from - a review of legislation, including the Care Act, relevant Codes of Practice, best practice and policy
  • How effective recording benefits the service user, worker and the service
  • The potential consequences of poor recording
  • What is meant by ‘objective’ recording; dealing with our own:
  • Bias – Prejudice – Assumptions - Stereotyping
  • Relate the What, So What and Now What structure to case recording
  • The importance of goal setting/action planning and effective communication
  • Confidentiality within Case Recording and the links to Data Protection and the rights of individuals to review their case files
  • How recording needs to reflect the Diversity Policy
  • Available and appropriate formats, including accessible recording for people with specific communication requirements
Training methods utilised include: Warm Ups and Ice Breakers, Role Plays, Tutor Presentations, Chalk and Talk, Practice studies, Small Group Work, Word Storming Methods, Feedback