Course Profile

Course Profile: Care and Support Planning (Advanced level) (1 Day)
This ccourse is designed for learners who have attended a basic course and aims to provide the skills and knowledge for them to construct the five stage model of care and support plans. Each stage is explored in terms of good practice issues, essential skills, potential challenges and Person Centred approaches. Throughout the course participants are invited to consider the process from a variety of perspectives, especially that of the person being supported and the link to Person Centred Risk Plans.
The course is informed by ‘Independence, Choice & Risk’ (DoH) the specific organisation’s policy and paperwork and the Code of Conduct for Healthcare support workers and Adult Social Care workers in England.
The course is set in the context of the Care Act (2014), supports the Social Care Commitment and will help organisations meet the CQC Fundamental Standards.
The course provides some knowledge for
NHS KSF:  HWB2.2, HWB4.2, HWB5.2
Care Certificate: Standards 1.4, 3.1, 3.2, 4, 5, 6, 7, 10.2, 13.2
QCF: HSC026, 2013, 2031, 3020, HSC1, M3, SS5.1
The course is designed for front line staff and managers working in varied settings


Learning outcomes

By the end of the course learners should understand:
  • Why work with Care and Support Plans and what is a Care and Support Plan
  • The 5 stages of a Care and Support Plan
  • Getting away from success and failure – the fluidity of the 5 stage model
  • Advantages and disadvantages of Care and Support Planning; overcoming the disadvantages
  • How a Care and Support Plan could be appropriately used to exercise staff control
  • Avoiding oppressive and disempowering plans e.g. using Supervision, Team input, Policies, Advocacy, etc.
  • What is meant by Assessment and the different ways that we can assess
  • What is meant by ‘Human need’ with reference to Maslow’s theory of needs
  • John O’Brien and the 5 service accomplishments
  • Tom Kitwood, Malignant Social Psychology and person-centred support
  • How to maximize People with Health, Care and Support Needs input and control
  • What are the skills a worker needs to make an effective Assessment
  • What skills are required for effective 1-1 interactions
  • How to conduct a formal Assessment interview and less formal methods
  • What is meant by ‘Goal setting’ and the SMARTER goal model
  • What to do when a person’s goal seem unrealistic or if they do not wish to set goals
  • How to plan effectively
  • The common problems that tend to emerge when planning e.g. Team resistance, lack of resources
  • Good practice when Implementing a Plan, including the role of the worker, the team, the manager and the other professionals
  • Methodologies to evaluate the outcomes of a Care and Support Plan
  • How to make this a positive experience for the person with health, care and support needs
  • The implication of the Care Act 2014 on Care and Support Planning
Training methods utilised include: Tutor presentations, PowerPoint, Large Group Work, Practical sessions, Handouts, Chalk & Talk, Small Group Work, Quiz, Practice examples