Course Profile

Course Profile: Advocacy for Support Workers (1 Day)
After looking at a range of definitions participants will examine the need for and principles of advocacy in a variety of settings. The need for effective advocacy skills within teams and particularly the residential setting is highlighted. Participants will have the opportunity to develop assertiveness skills to apply when performing this supportive task.
The course is informed by Assertiveness and Rogerian theory, MIND, Action for Advocacy, the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England, The Care Act 2014 and the organisation's related policies.
The course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting health and wellbeing).
The course provides some knowledge for
NHS KSF:  Core 1.3, HWB1.1
QCF: HSC024, 025, 026, SHC021, 024
The Care Certificate: Standards 1.1, 3, 5.1, 5.7, 7.3, 10.3
The course is designed for those in diverse Health & Social Care contexts who wish to develop their advocacy skills rather than be formal advocates. The course will help organisations to deliver the CQC fundamental standards.
Learning outcomes

By the end of the course learners should understand:

  • What is meant by Advocacy
  • The key principles
  • The different types of Advocacy
  • What each type of advocate does and how they do it
  • Conflict of role-how the support worker cannot be a truly independent advocate
  • How we can utilise policy and professional guidelines to help form a model of Advocacy that is appropriate-limiting the potential for conflict of interest
  • The responsibilities of all to advocate within their job role incl. Safeguarding issues, assuring 'best interests' etc
  • How Advocacy relates to Whistle Blowing
  • The Whistle Blowing policy of the organisation
  • The skills that are required to advocate
  • The assertiveness skills that are essential to Advocacy
  • How to apply a range of assertiveness skills to an Advocacy situation
  • The need to remember who the benefit is for
  • How we could get our own 'issues' confused with those of the service user
  • The need to function in a healthy way e.g. commitment to Supervision
  • What is meant by Person Centred support
  • What would be meant by Person Centred Advocacy
  • How to support Self-Advocacy in a Person Centred way
Training methods utilised include: Tutor presentations, Pairs work, Chalk and talk, Group work, Handouts, Role play, Practice studies, PowerPoint