Course Profile

Course Profile: Administrating of Medication Refresher
(Storage, Administration, Disposal & Recording)
(Half Day)
Whilst in the ideal situation Adults receiving health and social care services would manage their own medicines, in reality support workers do often have the responsibility for administering medicines. The training for the administration of medication in care homes or other support environments is pitched at three levels: The Induction level (level 1) for all staff and usually undertaken by a senior worker, the Basic level (level 2) and the Advanced level (Level 3) training undertaken by clinical staff only re specialised or invasive administration procedures such as subcutaneous injection of insulin.

This course aims to refresh learners’ knowledge and practical skills to ensure that they meet the requirements for both level 1 and level 2 previously learnt to safely select, prepare and give different types of medicines, a process that is referred to as ‘medicine administration’.  This will include a recap on information of safe administration, storage, disposal and recording.

Any registered service, whether it is health or social care based, needs to meet the CQC regulations for a regulated activity. This course is designed to help services meet the Care Quality Commission (Registration) Regulations 2009 and will incorporate an overview of the requirements and recommendations of the following legislation and guidance:
  • Health and Social Care Act 2008 (regulated activities) Regs 2010. Regulation 13, Outcome 9 Management of Medicines
  • Medicines Act 1968
  • Misuse of Drugs Act 1971 through to 2007
  • Health and Safety at Work Act 1974 including COSHH Regs. 1999, RIDDOR 1995 and Waste Disposal Regs.
  • Guidance about compliance: Summary of regulations, outcomes and judgment framework March 2010 (CQC 2010)
  • Guidance about compliance: Essential standards of quality and safety. March 2010 (CQC 2010)
  • Data Protection Act 1998
  • Human Rights Act 1998
  • Mental Capacity Act 2005
  • The Handling of Medicines in Social Care (Royal Pharmaceutical Society of Great Britain guidance 2007)
  • Care Act 2014
The course provides some knowledge for
NHS KSF: HWB5.2
Care Certificate: 13.5
QCF: HSC3047
The course is designed for front line staff working at all levels in Health & Social Care contexts.


Learning outcomes

By the end of the course learners should understand:

  • Their and others’ roles and responsibilities in the administration of Medication
  • The legislative, good practice and policy principles that guide us in administering medication effectively, safely and legally
  • What is expected of them when administering medication, including safe storage, disposal and recording
Course content:

A. Background Issues
  • What is expected of you and others when supporting people who self medicate and those who are supported with medication – legislation, professional guidance and local policy
  • What is your and others' responsibility regarding administration, storage, disposal and record keeping
  • The different roles: Doctor, Pharmacist, Practice Nurse, Nurse practitioner, CPN, home carer etc.
  • Why it is important to have good communication with the professionals involved regarding medication
  • The rights of the person taking the medication. The do's and the don'ts
  • Consent and capacity issues – duty of necessity
  • Understanding medication:
           -What is meant by "Generic" and "Brand" name medication
           -What are side effects
           -Recognising and reporting possible side effects
           -What is meant by "contra-indications"
           -Allergic responses and drug interactions
           -The different routes medication can be given e.g. by mouth
           -Different timings of giving medication and frequency
           -How medication is measured
           -Various drug forms and why drugs are prepared in different forms
           -What is meant by "Therapeutic levels"
           -Under-dosing and over-dosing and missed dose procedures
           -How to ensure drugs are handled safely
           -Why expired medication should not be given
           -What 'home remedies' are, why they may not be safe to be given and why it is important to check this with a GP/Pharmacist. What workers should do when service users request non-prescribed medicines
  • The need to maintain service user care plans regarding medication
  • Who to inform if a medication error occurs
  • Who to inform if the service user becomes unwell after taking his/her medicines
B. Practical Application
  • Why it is important to record what medication is given & how to record it and the different methods incl. recording when medication has/has not been given
  • Selecting the correct medicine from a labelled container including monitored dosage system and compliance aid
  • Measuring a dose of liquid medicine
  • Applying a medicated cream/ointment; inserting drops to ear, nose or eye and administering inhaled medication
  • How to prepare the correct dose of medication for ingestion or application
  • Administering medication that is not given by invasive techniques, including tablets, capsules and liquid medicines given by mouth; ear, eye and nasal drops; inhalers and external applications
  • The responsibility of the worker to ensure that medicines are only administered to the person for whom they were prescribed, given in the right (prescribed) dose, at the right time and by the right method/route
  • Ensuring that the medication 'use by' date has not expired
  • Checking that the service user has not already been given the medication by anyone else
  • How a worker should administer medicines prescribed 'as required', for example, pain killers, laxatives
  • What to do if a service user refuses medicine offered
  • What is the best way to dispose of unused/unwanted medication
Training methods utilised include: Tutor presentations, Video/DVD, Group work, Power Point, Discussion, Practical exercises e.g. MAR sheet tests, Practice scenarios, Quiz, Handouts, Optional end of session assessment